Effective Date: 02/05/2025
Privacy Policy for Nanny London
At Nanny London ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website (https://nannylondon.co.uk/) or providing us with your personal information, you agree to the terms of this Privacy Policy
1. What Information We Collect
We may collect the following types of personal information:
Name
Email address
Phone number
Address (Residential or short-stay)
Employment and childcare preferences
Payment information
Sensitive data, such as health or special needs information, when relevant to the service provided
IP address and browser information
Any other information you provide via our contact forms, support channels, or surveys
2. How We Collect Information
We collect personal information through:
Website forms (e.g., contact, checkout, newsletter signup)
Service enquiries that were placed on our website
Email correspondence
Customer support interactions
Cookies and tracking technologies for website analytics and personalisation
3. How We Use Your Information
Your data is used solely to facilitate the provision of nanny services tailored to your family’s needs, ensuring your child’s safety, development, and well-being. We do not sell or share your personal information with third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. This includes secure databases, encryption, and access controls.
5. Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. Typically, data is retained for a period consistent with industry standards and regulatory guidelines.
6. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request the deletion of your data, subject to legal obligations
Object to or restrict the processing of your data
Withdraw consent at any time when processing is based on consent
Request data portability
Raise a concern with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at the details below.
7. Cookies and Tracking
Our website uses cookies to improve user experience and analyse traffic. You may control cookie preferences via your browser settings.
8. Marketing Communications
You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: [email protected]
Address: London, UK
Website: https://nannylondon.co.uk/